महाराष्ट्र राज्य परिवहन मंडळ सराव पेपर - १६

Read the following passage and respond to the question below that:
A close look at the facts relating to political interference in administration shows that it is not a one-way process. There is often a nexus between power-hungry and corrupt politicians and civil servants with conventient principles. Many civil servants are only too anxious to oblige the politicians and then cash the obligation when they need some special favour. So the attitude of self-rightcousness adopted by the civil service is sometimes only a way of covering their own flaws by blaming others.
Every now and then some retired civil servants come out with his memories, painting a glorious picture of the heights of administrative efficiency reached during his region. There is often the suggestion that there had not been so much for the self-styled hero to blame not only interfering politicians but also follow civil servants who were idiots or crooks, for his failures. This attitude of smug self- satisfaction is, unfortunately, developed during the years of service. Self preservation rather than service is encouraged by our whole system of rules and procedures.
The remedy has to be drastic and quickly effective. The over-protection now granted to civil servants must end. Today to remove an erring civil servant is just not possible. And the only thing that the highest authority in the Government, both in the state and at the centre, can do is not to transfer an official from one job to another. The rules for taking disciplinary action are so complicated that, in the end, the defaulting civil servant gets away, and gets his full emoluments even for the period of the disciplinary proceedings, thus making it a paid holiday for him.
The result is that the administration has become rule-oriented and not result-oriented. Action is ever taken against a person who takes some interest in his work, but no action is ever taken against a person who does not deliver the goods. If the country is to adopt a result-oriented approach, it is necessary to link performance with job retention.